Livegenic delivers an Award Winning Real-time Video Platform for the Insurance. We connect every part of the claims ecosystem to help insurance organizations reduce costs, improve customer satisfaction, and mitigate business related risks.
Livegenic Cloud-based offering includes real-time video collaboration, field documentation, and customer self-service solutions. Our unique patented technology for customer service enables live video collaboration between an in-house adjuster, appraiser and the policyholder without disconnecting from the customer over the phone. Our solution also eliminates the need to complete account registrations, creating logins, or jumping through complicated setup to see what the customer sees through the camera on the mobile device.
Similarly, we deliver mobile apps for field claims professionals to help issue assignments and streamline capture of narrated videos and pictures into our platform suitable in unconnected environments. We also provide white-labeled customer self-service apps.